Ever since the term ‘service delivery’ entered Ugandan political lexicon, I have always wondered what it meant. But the political schemers are always ahead thinking new ‘catch phrases’ to cover to explain away continued gross mismanagement and wastage of limited public resources. More districts, more municipalities, more constituencies, and more things that defy logic.
One only need to move around this country to appreciate the emptiness of ‘service delivery’. All you see is people resigned to their fate, looking to Providence or as it would be their ‘miracle’- working ‘Gods’ to provide them any relief. Little wonder, that the only service industry thriving in this country is the business of ‘selling hope’; from traditional healers to Pentecostal ‘churches’.
But how did this happen? How did we get here? That everyday, more and more people fall in extreme poverty.
The world bank says that many vulnerable families are one health crisis away from destitution, this could be illness of major breadwinner like that bodaboda cyclist who gets into an accident and is hospitalised for 6 months or their draught ox going down with tick borne disease or tsetse fly transmitted trypanosomiasis.
Have you ever wondered what this ‘service delivery’ actually is? It is a political ideal like a sort of Utopia only to be discussed, dreamt about and never to take any actionable strategies and steps leading there?
To be completed later.